Please read this privacy notice carefully as it sets out how Elucidate Software Limited, a company registered in England and Wales under company number 10045264 with its address at Level 3, 207, Regent street London W1B 3HH ("us" "we" or “the Company”) uses your personal information.
We are an accounting and business software provider offering a browser based full circle ERP Business Ecosystem with GDPR compliance focus known as "Elucidate5" together with consulting services relating to information technology.
If you have any questions about this privacy notice please contact us using any of the information provided in the Contact US page.
We may change this privacy notice from time to time by updating this page. When we do we'll revise the 'last updated' date at the top of this privacy notice and we will take reasonable steps to make you aware of any material changes to it. We also recommend that you check this page from time to time to ensure you keep informed of our current privacy practices.
When you use Elucidate5 or our website, please bear in mind that we may record:
• the areas of the software and website that you visit;
• content you consume such as tools and pages you have viewed; and
• information about your device, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc) and your IP address.
Once you register or log in or submit information through our website or software we will know who you are, and your activities on our website and Elucidate5. Information about you may be recorded on our systems. For example, we may ask for the following information when you submit an online enquiry, register for our newsletter, subscribe to Elucidate5 or create an account;
• your name;
• email address;
• billing address;
• post code;
• country where you are based or purchasing our products/services from;
• date of birth;
• content preferences such as favourite channels and genres.
We may also collect personal information from you at trade shows/events, from telephone calls and/or other correspondence with you.
We may receive information about you and your activities on and off Elucidate5 from third-party partners, such as information from a partner when we jointly offer services or from an advertiser about your experiences or interactions with them.
Under certain circumstances, by law, you have the right to:
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive.
If you would like to exercise any of your rights please contact us (link). We may take steps to verify your identity before providing you access to your personal data.
Please be aware that the rights above are not absolute and there may be circumstances where we are unable to comply with your request. In such cases we will explain why we cannot comply with the request.
You also have the right to make a complaint to the Information Commissioner's Office in respect of the processing of your personal data.
If you think any information we have about you is incorrect or incomplete, please contact us (link) as soon as possible. We will correct or update any information as soon as we can.